Terms of Service

JAGmedia Terms of Service

JAGMEDIA TERMS:
Fee is payable prior to project start. Project to commence upon Receipt of Fee by Jagmedia. Fee is Non-Refundable. Receipt of fee by Jagmedia constitutes acceptance of Terms by Client. Remaining Balance due prior to file release to Client and according to payment schedule set forth on Order Form (where applicable). File release indicates files transferred to client electronically. The remainder of the balance due upon scheduled payment date as determined by Jagmedia and prior to file transfer to Client. This includes fees for additional services requested by client. Invoices will be sent via email to client.

Cancellation Policy
Cancellation of services at the request of the Client must be made by Phone call to 310-823-7486 (between 9am-6pm PST) within 48 hours of payment. A $150.00 cancellation fee will be charged and work performed will be billed for on an hourly basis of $100 per hour. In the event this amount is not sufficient to cover Jagmedia for time ($100 per hour), and expense already invested in the project additional payment will be due. If additional payment is due, this will be billed to the Client within 48 hours of notification to stop work. Final payment is due within 48 hours of final email invoice date. ALL files remain property of Jagmedia and will NOT be released to Client as a result of cancellation for any reason.

Liability
The Client represents to Jagmedia and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other Artwork furnished to Jagmedia for inclusion in the Client’s web site are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Jagmedia and its subcontractors from any claim or suit arising from the use of such elements furnished by the Client.

Arbitration
You and we agree to submit any dispute arising under this agreement, except a dispute alleging criminal violations, to binding arbitration in Santa Monica, CA using a professional arbitrator to render a decision based upon fairness, not necessarily upon legal principles, but it will be binding on both of us. Judgment on the decision may be entered in any court having jurisdiction. This agreement to arbitrate affects important legal rights. Neither of us will be able to go to court for disputes once we agree in advance to arbitrate.

Call Janet Gervers for any questions 310-823-7486.

JAGmedia Client Raves

Jagmedia Client-Laurie Hacking Business Coach
Janet’s work on my website has been superb! She not only listens closely to what I ask her to do, but also makes creative recommendations on how the design and application can be better optimized, which has been hugely helpful. I’m getting great feedback on the look, feel and messaging of my site with the new changes. Talk with Janet if you’re wanting a positive, collaborative design experience.

Laurie Hacking, Step Into More
Business Coach & Author
Los Angeles, CA

Katherine Macey, Client of JAGmedia
Janet recently re-did our website
that was more than 6 years old and showing it! Her design is clean, sleek, and fresh. She was responsive, thorough and helped push the project to completion quickly.

Katherine Macey, Organize to Excel
Professional Organizer
Los Angeles, CA

MIssy Gibson, Client of lAGmedia
... Janet instilled unique confidence and know-how and presented the process in a concise and non-intimidating way. Her services were also very reasonably priced. So for these reasons, I chose to work with Janet. We became fast friends and I felt like she genuinely cared about me and the project as much as I did ... maybe more.

This goes back to Janet really caring about her clients, as I'm sure she had a million other projects going on. She could have easily just left the ball in my court, but she knew how important it was for me to stay on track and get this thing done, once and for all! Thank you Janet!

 Janet is committed to making your business shine. She is a stickler for detail, knows the importance of consistency in branding and relishes the opportunity to assist you and your company in being undeniably seen, explored and in doing so creating prosperous results. 

Missy Gibson, MsMissy4you
Personal Stylist
Msmissy4you

Jeffrey Ptak, JAGmedia Client
What can I say about Janet and Jagmedia? Jagmedia took a nearly dead website with minimal online presence and brought it into the 21st century. Together, myself and Jagmedia co-created a website that has life. People visit, schedule appointments, talk to our doctors thru it, watch videos, are educated… the online store is next.

Jagmedia went the extra mile staying connected thru the process, was available and open to comments, tweaked what was needed and guided us thru from concept to creation to presence.

I just cannot say enough about Jagmedia, except thank you for being you!

Yes I highly recommend Jagmedia.

Dr. Jeffrey Ptak
Doctor of ChiropracticPtak Family Chiropractic
Santa Monica, CA